SarvCRM is a cloud-based CRM solution for SMB and large enterprise customers in Iran. As part of System Group’s family of products, SarvCRM enables clients to address their CRM challenges through implementing sustainable and differentiating solutions across both pre-sales and post-sales processes. In addition, it provides a Partner Relationship Management solution to help businesses manage their partners. SarvCRM is provided as a multi-language, multi-currency and an integrated CRM solution with System Group’s ERP products.
SarvCRM Key features
- Campaign & lead management
- Account & opportunity management
- Pipeline & forecast management
- Quote & invoice
- Maintain assets & manage/monitor installed customer base
- Deliver & manage warranty/repairs/returns
- Enable, schedule and dispatch field technicians
- Dealer management
- Manage service performance
- Partner portal
- Partner qualification
- Training & certification
- Demand management
- Service & support
- Partner profile management
- Assessment & grading